There have been a lot of questions and concerns from customer about what to do when they get a pop up on there screen, or in some cases receive a solicitation phone call. The first thing to remember is that Microsoft will not call you, unless you've call them first. Never call a phone number that randomly appears on your screen. If you've falling victim to these scams already, and have granted access to your computer to the representative on the phone, disconnect your machine

Hopefully you've never seen this. This nasty little infection encrypt all your files, and forces you to pay to have them unlocked again. This does not only encrypt files on your computer, but also anything with a drive letter USB, camera cards, and mapped network locations. Office documents open like gibberish, and some files will not open at all. This is why it is always a good idea to backup anything you cannot live without in another location not attached to your computer.

Has anyone seen this page before? You could have been minding your own business on Facebook, or checking the weather report and then a screen comes up telling you that you've been caught doing something questionable. The page you have seen may not look exactly like this, but they all act the same. You cannot minimize, close it shrink it, scan it. So you think "I'll turn off my computer and turn it back on, that has to fix it." When you turn it back on maybe for a moment every

I've been asked for years which anti-virus I use. The answer has always been different, Norton, Kaspersky, Panda, Avast, Microsoft Security Essentials(One Care), and AVG. I have tried alot of them but my fall back has never changed. Even after running scan with an antivirus, you should always get a second opinion. I've used and recommended this program to anyone I talk to, "Malwarebytes Anti-Malware". The free version is great, and the paid real-time protection is even better

The internet has been evolving for many years now, and has become more and more commercial. Does anyone really remember what the world wide web looked like 5-10 years ago? I understand companies pay good money to advertise their products and services, but for me, I am personally tired of constantly seeing ads while checking email, watching YouTube videos or playing a "free game" on the internet. I was extremely skeptical at first about this product, and it does not fix everyt